GENERAL TERMS & CONDITIONS – FULGUR SYSTEMS

Article 1 – Definitions

Fulgur Systems, located in Leeuwarden and registered with the Dutch Chamber of Commerce under KVK number 89946944, is referred to in these terms as the service provider. The other party to the agreement is referred to as the client. The parties are the service provider and the client collectively. The agreement refers to the contract for services between the parties.

Article 2 – Applicability of These Terms

These general terms apply to all proposals, offers, activities, agreements, and deliveries of services or products by or on behalf of the service provider. Deviations from these conditions are only valid if expressly agreed upon in writing.Unless explicitly stated otherwise, all obligations of the service provider are obligations to perform to the best of their ability (best-efforts obligation), not to achieve a specific result.

Article 3 – Payment Terms

Invoices are issued in advance. Payments must be made within14 days of the invoice date unless agreed otherwise in writing. All payments must be made without suspension or set-off to the bank account specified by the service provider.If payment is not received on time, the client is legally in default without the need for notice, and the service provider may suspend service delivery. All extrajudicial collection costs, interest, and damages due to late payment are charged to the client in accordance with Dutch

law.

In the event of bankruptcy, liquidation, or suspension of payment on the part of the client, all outstanding amounts become immediately due. Refusal or failure to cooperate in the delivery of services does not exempt the client from the obligation to pay in full.

Article 4 – Offers and Proposals

All proposals and offers are valid for a maximum of 2 months, unless otherwise stated in writing. Stated delivery timelines are indicative and do not entitle the client to any compensation in case of delay. Offers and rates do not automatically apply to future assignments or renewals.

Article 5 – Prices and Price Adjustments

All prices are exclusive of VAT unless explicitly stated otherwise. The service provider is entitled to adjust prices if underlying cost prices increase due to external factors. Parties may agree on a fixed price or an indicative estimate (target price). If the target price exceeds the estimate by more than 10%, the client will be informed and has the right to cancel or adjust the assignment accordingly.

Article 6 – Client Responsibilities and Information

The client must provide all necessary and correct information for the execution of the services in a timely manner. The client guarantees the accuracy and completeness of all information. The service provider is not liable for any damage resulting from incorrect or incomplete information supplied by the client. Any additional costs incurred due to incomplete or delayed information provision will be charged to the client.

Article 7 – Performance Guarantee: "300 Bookings in 60 Days or Your Money Back"

Fulgur Systems offers a performance-based marketing service that includes a money-back guarantee if the agreed 300 bookings within 60 days are not achieved.This guarantee is subject to the following conditions: The client must respond promptly to leads and allow ad campaigns to run uninterrupted.The client must provide timely access to ad accounts, website, CRM, and other essential systems. The business must have a minimum monthly physical visitor base of 300 people.The client must allow campaign execution based on the strategy defined by Fulgur Systems. The refund applies only to the service fee paid to Fulgur Systems and excludes ad spend, third-party tools, or subscriptions used in the campaign. If the client fails to meet the requirements above, the guarantee is void.

Article 8 – Intellectual Property

All materials, concepts, code, copy, and strategies developed by Fulgur Systems remain its intellectual property unless otherwise agreed.Unauthorized use, duplication, or distribution is prohibited without prior written consent.

Article 9 – Liability

Fulgur Systems is not liable for indirect damages, such as lost revenue or reputational damage. Any direct liability is limited to the amount invoiced for the specific service in question. The client remains responsible for compliance with all applicable privacy, tax, and regulatory laws in relation to marketing activities.

Article 10 – Force Majeure

Fulgur Systems is not liable for delays or non-performance due to circumstances beyond its control, including internet outages, system failures, strikes, pandemics, or government restrictions.

Article 11 – Applicable Law and Disputes

These terms are governed by Dutch law.Any disputes will be handled by the competent court inLeeuwarden, The Netherlands.

Contact

Fulgur Systems

Leeuwarden, The Netherlands

✉️

[email protected]

📞 +31 97010208691